Our Team

Team Member 1

Lauren Olmsted

Central and North Mississippi

 

Olmsted is a dedicated and accomplished Public Insurance Adjuster at JR Claims Consultants, combining professional expertise with a personal passion for helping policyholders.

 

Lauren’s career journey is rooted in a diverse and impressive background. For a decade, she worked as a Manufacturer’s Representative, managing over 800 accounts across Arkansas and Tennessee for home décor and furniture manufacturers. Her exceptional ability to build strong client relationships, negotiate complex deals, and deliver innovative solutions made her a trusted partner in the industry.

 

Following this, Lauren spent five years as a Design Consultant, specializing in custom home construction, remodeling, and restoration. This hands-on experience provided her with a deep understanding of construction processes, material costs, and restoration timelines—knowledge she now leverages to deliver exceptional advocacy for her clients.

 

Lauren’s path to public adjusting was inspired by her own experience with a challenging insurance claim. Navigating the frustrations and complexities of the claims process firsthand, she realized the need for skilled professionals who could guide policyholders through these difficult situations. This pivotal moment ignited her passion for helping others and motivated her to dedicate her career to advocating for fair settlements and peace of mind for her clients.

 

At JR Claims Consultants, Lauren combines her rich professional background with a deeply personal commitment to achieving the best possible outcomes for policyholders. Her meticulous attention to detail, empathetic approach, and unwavering dedication have earned her a reputation as a trusted ally during life’s most trying times.

 

When not working on claims, Lauren finds joy in spending quality time with her husband, children, and extended family, cherishing the moments that matter most.

Team Member 2

Robert Scott

South and Central Mississippi

 

Robert has been involved in construction and design for over 30 years. His exceptional ability to quickly assess damages and solve complex problems helped him advance rapidly as a public insurance adjuster. Following Hurricane Michael, he became a regional supervisor and estimate examiner. In this role, he was responsible for supervising, auditing, and approving claims, ensuring the process was thorough and fair, and junior adjusters had clear guidance.

 

Robert is firmly committed to his clients, believing that they deserve not only a fair settlement, but also the support and guidance they need during their suffering. He has always been an advocate for those who need it most, helping them resolve their claims, with empathy and integrity.

Team Member 3

Chris Locascio

San Antonio and South Central Texas

 

Chris Locascio got his start in public adjusting on the East Coast, where he secured settlements for hundreds of policy holders across Virginia, West Virginia, and Maryland. In early 2024, he obtained his Public Insurance Adjuster's license from his home state of Texas, where he continues his work. Prior to public adjusting, he worked in real estate for seven years, with experience in both residential and commercial sales, leases, and property management. This foundation in negotiating around contracts made for a natural transition to his most passionate professional endeavor: speaking to the insurance companies in their own language to advocate for YOU! Chris holds a Bachelor of Arts in Philosophy from Christendom College. Outside of work, you may find him in the art studio, under a barbell, or outside smoking up some good ole Texas barbecue.

Charles Harrell

Charles Harrell (Chaz)

San Antonio, Houston, South Central Texas

Team Member 2

Lyntoya Carson

Houston and SouthWest Texas

 

Lyntoya is a dedicated and accomplished Public Insurance Adjuster at Jr Claims Consultants, driven by a passion for helping policyholders navigate the complexities of insurance claims.

 

With over a decade of experience, Lyntoya began her career at State Farm Insurance as both an adjuster and a personal/commercial sales representative. She later transitioned to becoming an independent adjuster, managing catastrophic events across the country, including Hurricane Harvey, Irma, and Michael. Her extensive expertise spans residential and commercial property claims, as well as the alternative dispute resolution process, including litigation.

 

After years in the insurance industry, Lyntoya decided to become a Public Adjuster, advocating for individuals to receive the settlements they deserve from the premiums they have diligently paid.

 

Lyntoya is deeply committed to her clients, believing that every policyholder deserves not only a clear understanding of their policy and the claims process but also compassionate support during times of great stress and devastation.

Team Member 2

Brian Armendarez

DFW and All of Northern Texas

Team Member 2

Brendon Gilleland

DFW and All of Northern and East Texas

Team Member 2

Kaleigh Wadley

Office Admin and San Antonio and Central Texas

Team Member 2

Betsey Wadley

Office Administrator

Team Member 2

Gloria Alvarado

Office Administrator and Bookkeeper

 

With a background in program and operations management, I have dedicated my career to making a meaningful impact within the nonprofit sector, focusing on community development. My professional journey has equipped me with the skills and insight necessary to drive organizational success and nurture positive change.
Throughout my career, I have collaborated with various nonprofits, leveraging my expertise to enhance program efficiency and operational effectiveness. My commitment to development extends beyond my professional role, as I actively volunteer for different organizations, contributing to their missions by serving on their boards. This involvement allows me to directly influence and support initiatives that empower individuals.

 

In addition to my program and operations management skills, I have significant experience in budgeting and financial planning. I have successfully developed and managed budgets for multiple nonprofit programs, ensuring that resources are allocated efficiently and effectively to maximize impact. My ability to forecast financial needs and monitor expenditures has led to improved financial health for the organizations I've worked with. I am adept at identifying cost-saving opportunities and implementing strategies to enhance financial sustainability, which is crucial for the long-term success of any nonprofit initiative.

 

Currently, I have joined JR Claims Consultants, where I am eager to apply my skills and experience to support those in need of expedient solutions during challenging times. I am passionate about providing exceptional service and guidance, ensuring that our clients receive the support they deserve with compassion and efficiency.